Quality Processes

MedTrust is committed to quality in everything we do. We understand the importance of quality service delivery, hiring and retaining quality people and ensuring that all processes are executed consistently and improved continuously. As a clinician led company, we also understand the regulatory environment our customers operate with across all the clinical settings in the continuum of care. We know that any job done by a healthcare professional, whether bedside or administrative, has an impact on patient outcomes and there is nothing more important than striving for the best result.

MedTrust has developed a comprehensive Quality Program that ensures our processes are consistent in application, in compliance with accepted industry standards and yet flexible enough to allow for customization to meet unique client needs. Our integrated program is dynamic and ever changing in response to evaluation and feedback from everyone we touch driving continuous improvement of our processes.

MedTrust’s Quality Program engages all levels of employees of the company in our offices and in the field. The core elements of the program include those areas most critical to healthcare organizations and the regulatory bodies governing them and are highlighted below:

  • Credentialing
  • Competency
  • Regulatory Compliance
  • Risk Management
  • Performance Management
  • Audit and Review

This comprehensive approach to managing quality demonstrates how seriously MedTrust commits to doing the right thing at all times. Whether you are a customer receiving services, a teaming partner or an employee, you can be confident that by working with MedTrust you are affiliating with a company that understands quality matters.